Welcome to a new kind of chronic care.

Care that doesn’t stop when your appointment ends.

$0

Out-of-pocket cost to you

Day 1

Support starts at enrollment

24/7

24/7 Health Monitoring*

Story Health Partners (SHP) is Innovaccer’s affiliated provider and will provide technology-enabled care supported by Innovaccer. SHP will deliver care under the ACCESS model.

WHAT IS CMS ACCESS?

A Medicare program built around continuous chronic care.

The ACCESS Model tests an outcome-aligned payment approach in Original Medicare to expand access to new technology-supported care options that help people improve their health and prevent and manage chronic disease. The voluntary model focuses on conditions affecting more than two-thirds of people with Medicare, including high blood pressure, diabetes, chronic musculoskeletal pain, and depression.

Your doctor referred you because they believe you would benefit from more regular support. Your healthcare provider has partnered with Story Health to deliver that support, and your care team stays involved the entire time.

Three things that won't change:

1. Your doctor: You can see your care team at your healthcare provider anytime. Story Health works alongside them.
2. Your coverage: Your existing Medicare benefits stay exactly the same. Nothing changes about your coverage, providers, or services.
3. Your cost: There is no copay and no out-of-pocket cost. You will never receive a bill from Story Health.

WHAT'S INCLUDED FROM STORY HEALTH

What you get from day one

From the moment you enroll, Story Health assigns you a dedicated care team. Here is what that looks like in practice:

• A health coach who knows you: Your coach checks in regularly, answers your questions, and keeps you on track between appointments.
• Monitoring from home: We send you a connected device - like a blood pressure cuff— at no cost. Your readings go directly to your care team.
• Clinical oversight, when you need it: A Story Health nurse practitioner reviews your care plan and can adjust your treatment without a clinic visit.
• Your doctor in the loop: We share structured updates with your healthcare provider throughout your program. They see every change to your care plan.

HOW IT WORKS

What to expect after you enroll.

1. Meet your health coach: Within a few days of enrolling, your health coach reaches out to introduce themselves, review your care plan, and get you set up — including any monitoring devices you need.

2. An initial clinical visit: If appropriate, a Story Health clinician will reach out to schedule a virtual visit to establish your clinical baseline, review your medications, and activate your care plan. The visit summary is shared with your care team.

3. Ongoing support between visits: Your health coach checks in regularly, supports medication adherence, and flags concerns to a clinician when something needs attention. If your condition changes, we coordinate directly with your doctor.

4. Regular updates to your doctor: We send structured clinical updates to your doctor at your healthcare provider throughout your program — your clinical measures, medications, and any changes to your care plan.

Who this program is for.

You may be eligible if you have Original Medicare (not Medicare Advantage) and one or more of these conditions:

• High blood pressure: Hypertension
• High cholesterol: Dyslipidemia
• Prediabetes or obesity: Early Cardio-Kidney Metabolic conditions
• Diabetes or heart disease: Advanced CKM, CKD Stage 3, or ASCVD

Your care team at your healthcare provider can confirm whether you qualify and help you enroll.

WHAT KIND OF RESULTS YOU CAN EXPECT

What patients in Story Health programs have achieved.

• Fewer heart failure hospitalizations
• Reduction in blood pressure (Stage 2 HTN, 90 days)
• Increase in guideline-directed medication optimization

Common questions

• Do I have to enroll? No. This program is completely voluntary. Your doctor referred you because they believe it would help, but the decision is yours.
• Will I still see my regular doctor? Yes. Your doctor stays involved throughout. All your regular appointments, specialist visits, labs, and imaging remain with your care team. Story Health supports your care between those visits.
• Is this program officially supported by Medicare? Yes, it is offered by Medicare as a way to get care that supports people who have chronic health conditions. You can learn more here.
• Does this cost anything? Nothing. CMS ACCESS is a Medicare benefit. There is no copay and no out-of-pocket cost for enrolling in this program. You will never receive a bill from Story Health by Innovaccer.
• What information is shared about me? We send regular updates to your doctor — your clinical measures, medications, and care plan progress. All sharing requires your consent at enrollment and complies with HIPAA and other relevant legal and regulatory requirements.
• Can I leave the program? Yes, at any time. Contact your health coach or call the number on your enrollment materials.
• How long does the program last? The initial program period is 12 months. At the end, you and your care team will review your progress and discuss whether to continue.
• Do I have access to a human health coach 24/7? You have access to support whenever you need it. During business hours, your health coach is a message away. Around the clock, AI monitors your readings and flags anything that needs attention. You are never on your own.